Verzendbeleid

1. Order Processing

• Order processing takes 1–3 business days after the payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive an email with a tracking number.

2. Delivery Time

Delivery times depend on the destination country and the selected shipping method.
Estimated delivery times:

• Standard European delivery: 5–14 business days

• Express European delivery: 3–7 business days

Please note: Actual delivery times may vary due to carrier delays, high seasonal demand, or other external factors.

3. Shipping Costs

• Shipping costs are calculated automatically at checkout based on your destination and chosen shipping method.

• Promotional free-shipping offers may be available during special periods.

4. European Shipping Only

We currently ship only within European countries.
Please note:

• Local customs fees, taxes, or additional charges may apply depending on your country’s regulations.

• These charges are the responsibility of the customer and are not included in the product price or shipping cost.

5. Tracking

Once your order has been dispatched, you will receive a tracking number that allows you to monitor your parcel on the carrier’s website.

6. Undelivered or Returned Parcels

If a parcel is returned to us due to an incorrect address or the recipient being unavailable, the customer will be responsible for the cost of reshipment.

7. Damaged or Lost Parcels

If your parcel is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you with resolving the issue.

8. Contact Information

For any shipping-related questions, you can reach us at:
Email: zandariashop@gmail.com